Returns & Exchanges

At JackRabbit, we are committed to helping you find the perfect fit for your athletic journey, which is why we offer a 30-day satisfaction guarantee on all performance gear. If your new equipment isn't helping you reach your personal best, we accept returns on both new and gently used items within 30 days of purchase.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Gear

Securely place your items in their original packaging or a sturdy shipping box, ensuring all original tags are included if possible.

3

Print and Attach Label

Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return package.

4

Ship and Track

Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing